Instacart -
Does anyone have a firm grasp on how their pricing per store truly works? I'm new to their service, and have only done three orders so far. One from Costco, one from Tony's and one from Aldi.
Costco order: Sale prices from Costco's flyer were honored.
Aldi order: Organic eggs were subbed for regular eggs. The driver left the store receipt in one of the bags, and we saw that at the store, the regular egg price was charged to the Instacart shopper, but we were charged the organic egg price by instacart. 99c vs 2.49. The shopper also subbed broccoli for cauliflower for our order. We chose the "no substitution" option for all of our items.
Since we saw that Costco's sale prices were honored for our order, we tried Tony's this week. Our Ton's sale ad showed:
B/S chicken breast @ 1.49lb (jumbo pack only)
Chicken wings@ 1.99 lb (jumbo pack only)
Turkey Hill cream 4.99 bogo.
In the comment section of each of the chicken selection, I reiterated that I would like the pkgs marked "jumbo" because they had a different price than the non jumbo pkgs. The site allowed me to select the jumbo pkgs as well. In the comment section of the ice cream, I noted that the ice cream was bogo. I selected 2 diff flavors, expecting 1 of each flavor. I let the shopper know that I didn't want 4 pkgs, just one and one.
What I got:
A jumbo pack of chicken breast at 3.99lb (3.99lb was the price on the Instacart site for the Jumbo pkg)
A jumbo pack of chicken wings at 3.99lb (3.99lb was the price on the Instacart site for the Jumbo pkg)
2 Turkey Hill ice creams at 4.99 each.
The chicken's packaging shows the correct sale price, ie., breast is 1.49lb, wings are 1.99lb on their respective packages.
Now, that being said, please understand, I'm not mad, AND, the shopper was great. Wife 1.0 and I both thought about tipping the shopper even more after we got the order, because she got it correct, and even sent us a few IM's while she was shopping to better understand the order.
So, I read about "partner" stores, and I also read their disclaimers about prices, and it's all just very generic. I get that INSTACART'S prices may vary, that's fine and dandy, but what's the rhyme and reason for getting sale prices from one store, but not the other?
If they are pocketing the difference of store prices subtracted from Instacart prices, I'm totally ok with that - it's still a nice service. I just wonder if there's any way to tell when that will happen. 3.99lb for chicken wings or breast is not in my wheelhouse. Neither is 4.99 for a container of standard ass ice cream. I would not have ordered them. Live and learn - no big deal. Still think Instacart is a good service.
We cannot be friends if you do not know the difference between Mayo and Miracle Whip.