Last Sunday, I finally got the nerve to get into line for this
Fast Food Sensation from the Philippines. My friend Helen grew up there, but had never experienced Jollibee. It wasn't around when she left. When she visits, her relatives either serve food at home or take her to their favorite restaurants. Perhaps it is generational, nobody thought to bring her to Jollibee.
Yet she was aware of Jollibee. When Louisa Chu went to the Philippines a few years ago, she thought it was something to try. Helen's sister in California had visited the outposts there and highly recommended the chicken.
We had attempted to visit earlier, that is the Monday after they opened. At 10 pm, there was at least a two-hour line, which had been cut off. Drive bys at various times, there was always a double line under the tent.
Jollibee is certainly prepared for this level of almost endless enthusiasm. They have at least one, at the beginning certainly two, refrigerated 40-foot truck boxes in the parking lot for supplies.
Last Sunday morning, we got into a relatively short line beginning at 10:35 am. We had our food by 11:25 am, which was impressively short by Jollibee standards.
We stood in line with a couple who this was their second, possibly third visit, involving a six hour drive from home. The wife is a Filippina and the husband an American, who really enjoys his food. They offered recommendations on what to order. Information was exchanged on how to make the best spaghetti a la Philippines. In addition to ground meat and hot dogs, the wife suggested adding a can of crema. They also offered a bit of gossip: the manager for the Jollibee is from Hawaii, who is living here temporarily until this site is established. On their first day of operations, they served 5000 customers.
When you finally enter the restaurant, we were greeted, shown a plastic encased menu and asked for our order. This wasn't really placing your order, it was really there to help you define what you want. It is noted on the door, you have one chance to order and cannot return to counter for an additional order. You have to use you one opportunity wisely!
Based on the enthusiastic suggestions of our line-friends, we ordered chicken bucket B: eight-pieces of chicken, family size spaghetti and three-peach-mango pies plus gravy, which comes with every bucket, Burger steak (two patty option) with rice, though you could have had fries or mashed potatoes, and Halo-Halo.
We sat down, then had a moment of "where do we begin?" Eat the chicken while it is hot and before steam corrupts the crust? Eat your Burger steak before it cools and who knows how the gravy may react?
Instead, we began almost in a frenzy. I went for a chicken leg to get that initial crisp bite. Helen divided the Burger steak, then took a bite. Her first thought was, "Isn't this Salisbury steak?" Took a bite, to affirm this is Salisbury steak.
The fried chicken was good, though it was not the greatest chicken I ever experienced in my whole life. It was good and certainly one I would enjoy in the future. Certainly, I wanted it to be the greatest chicken I ever experienced in my whole life, because some people did assure us it would be.
We then inspected the spaghetti, which everyone assured us would be sweet. Guaranteed not anything any American would likely enjoy. I have in my cabinet several containers of Philippine Spaghetti sauce purchased at Continental Sales initially for 99 cents and later even cheaper. I wanted to try the authentic Jollibee version before I cracked them open.
Looking closely at the Jollibee spaghetti, I saw small dice of meat cubes, which may be Spam or a knock-off. I saw hot dogs, too. I finally took a moment to taste the spaghetti, it reminded me of a better version of Chef Boy-Ar-Dee. Better in the spaghetti had not been pressure canned. This spaghetti was not al dente, it was more cooked than that. Add the sauce to spaghetti, minus hot dogs and cubes of Spam, it was a visit to my childhood lunch from a can.
The mango-peach pie was very much like a fry pie. Was it fried or baked, like McDonald's. I don't really know. I thought it was a terrific combo and one I will want to enjoy into the future.
The Halo-Halo, which means mix-mix, is a dessert of finely chopped ice with balls of ice cream, beans and probably there was sweetened condensed milk. By the time we reached for it, the ingredients were commingling by simply melting. There was one bean never seen before in prior Halo-Halos, garbanzo beans. I would never have noticed, because any bean in a dessert is always odd. I just cannot get over the thought of beans as dessert. It was Helen who was commenting on the bean mixture. What was missing from this dessert is shaved ice instead of this ground ice, which was pretty gritty.
When we left just before noon, the line was more than doubled what we encountered at 10:35 am. For obvious reasons, the drive-thru is not activated yet. Their breakfast offerings are not yet offered, though you can get fried chicken!
Nearby there are no signicant lines at M Burger, Halal Guys and a number of other fast food offerings. If you go to Jollibee and cannot deal with the lines, plan B is a stone throw away.
There is a second Jollibee already in works for Seafood City store to open on Elston. Already it is known there is not enough parking in this complex, which is expected to be as enthusiastically embraced by the Filippino community.
Regards,
Cathy2
Jollibee
3534 W Touhy Ave, Skokie, IL 60076
Phone: (847) 674-3900
Hours: 7AM–10PM